Yes we can take your order to a park or other remote location, if the park or remote location does not have electrical outlets to connect our jumpers or other electrical items, a generator will be needed, you can view our generator rentals HERE and add it to your cart.
Note: Most parks have electrical power but it is NOT available for the general public; Also most parks are in a first come first serve basis so make sure you get your spot early in the day. We strongly recommend that you contact the city parks and recreation department ahead of time (at least 2 weeks in advance) to reserve your spot and to get their approval to have the inflatable at the reserved location.
If we are not able to deliver your full order to the park due to failure to reserve a spot, we will have to cancel the order and retain the full deposit.
Inflatables can be placed on grass, dirt, asphalt, artificial turf, and concrete. Note: extra fee will apply for water inflatables that are placed on full or partial dirt due to the extra cleaning and sanitizing that it will require.
The inflatables come in different sizes, each inflatable has the size listed on the description. If it is not listed, feel free to contact us;
To avoid any inconvenience we suggest measuring the space where the inflatable will be set before placing the order, the inflatable should NOT have any obstructions such as electrical wires or tree branches and must NOT rub against walls, trees or any other sharp or rough surface as this can cause damage to the inflatable and this would cause for an extra fee charged to you. Please allow extra room around the inflatable for the blower and stakes, at least one foot on each side, two feet on the front and two feet on the back. Please let us know if in order to access the space where the inflatable will be placed will require to walk up or down stairs, steps or through narrow gate(s) or door(s) or other questionable walkways or if the inflatable will be set on a teared or any other questionable surface, if unsure please contact us to discuss the setup options.
There are many different designs and sizes of inflatables, some of them are very simple to move and setup while there are some others that can be more complex due to their size and/or design, bigger size inflatables will require a wider space to move and a wider placement space, also most inflatables require a single blower but some inflatables require two blowers and each blower needs to be connected to a separate electrical outlet to avoid using the same electrical circuit causing the circuit breaker to constantly pop out.
Some inflatables have water features like slides and pools, water featured inflatables have a few more requirements than dry inflatables, here below are the extra requirements for the water featured inflatables:
1: Do NOT turn off the inflatable at any time even if it is not in use, for overnight rentals you can turn it off at night but turn it back on right away in the morning.
This will avoid damage to the inflatable by water getting inside the unit and into the blower.
2: Do NOT leave the water running when not in use.
This will avoid unnecessary water waste and creation of water puddles and mud.
3: Do NOT turn on the water at full blast.
This will avoid unnecessary water waste and creation of water puddles and mud.
It is NOT recommended to turn off water inflatables since the water will get inside the unit making it difficult or even impossible for the blower to fill up the inflatable to its full size once you are ready to use it; instead it is highly recommended to leave the blower running and to only turn the water off while not in use to avoid water waste and the creation of water puddles and mud.
It is ok to turn off dry inflatables while not in use but once you are ready to use it you will have to make sure that there are no obstructions such as electrical wires or tree branches and must NOT rub against walls, trees or any other sharp or rough surface as this can cause damage to the inflatable.
it is NOT ok since the inflatable could get damaged, you would be fully responsible if damaged, if it is necessary to change it to a different spot you can contact us and if we have trained staff available, they will go and move it to the new desired spot. A fee will apply
The rental order will include the items rented plus supplies (if any) as listed on each item description e.g. A snow cone machine will include snow cone syrup but it will not include the ice; The rental order will also include the setup of the inflatable/s (if any rented) plus delivery and pickup of the entire order that will be scheduled for delivery and pickup on a 4 hour time frame window.
The drivers are on a scheduled route to deliver and pickup a few orders on a single trip and because the routes are never the same and the delivery and pickup of each order will vary based on the complexity of the rented item/s and location, it is not possible to give an exact arrival time, therefore the arrival for delivery and for pickup is scheduled on a time frame window instead, during the time frame window it is expected the presence of someone (adult preferred) at the location where the event will take place to give us access to the location and instructions on the placement of the rented item/s.
Our service area includes all of Riverside county and some areas of the neighboring counties, if you are within our service area but your location is not listed HERE please feel free to contact us
Only a $25 dollar deposit is required when you place your order and the remaining balance is due in cash when the driver arrives with your order.
All credit cards are accepted for online ordering (Visa, Mastercard, American express and Discover); For orders placed by phone all credit cards are accepted plus mobile apps (Paypal, Venmo, Zelle, Apple Pay and Cash app).
Cancelations made 14 or more days prior to the rental (event) day will receive full deposit refund;
Cancelations made 7 to 13 days prior to the rental (event) day will receive a raincheck (deposit value) valid for 180 days (6 months aprox).
Cancelations made in less than 7 days prior to the rental (event) day will NOT receive any amount as refund or raincheck, ezjumpers will retain the full deposit.
You as the renter will be fully responsible for any damages to any of the rented items that are caused by negligence or by not following rules and/or instructions.
After every single rental of each item we clean and disinfect every item one by one, most of the time this is done the following day after the item was picked up from the rented location, the jumpers are inflated at our location cleaned and sanitized thoroughly, all other items are also thoroughly cleaned and sanitized.
Once you place your order, you will receive an email with the order number and the copy of the contract. Make sure to check on the email entered on our system, check your spam folder or all emails if no email found in your inbox, the email will usually arrive immediately after placing the order but in some cases, it can take a few minutes.